Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to
support@pumpyjoy.com.
- All
- FAQs
Need Help?
If you have an issue or question, drop us an email and we will get back to you within 36 hours!
FAQs
An order confirmation will be emailed to you as soon as your purchase has been verified. With this confirmation you will find an order number, then you can easily track your order on our website.
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( or email to support@pumpyjoy.com.) Immediately!
The shipping standard :
Free shipping for order over $65 (after the coupon code is applied)otherwise the cost is just $6.99
When the stock of the purchased product is sufficient, from Monday to Friday, the product in your order will be sent out within 48h. If you purchase the product at the weekend, it will be sent out on Monday.
EMAIL: support@pumpyjoy.com
Enjoy risk-free shopping